Privacy Policy

Privacy Policy

This Privacy Policy explains how The Montessori Nanny (trading as themontessorinanny.co.uk) collects, uses, and protects your personal information when you use our website or contact us.

Who We Are

The Montessori Nanny is an online childcare consultancy and toy shop based in London, UK. You can contact us at montessoriplayhq@outlook.com.

What Information We Collect

When you place an order or make an enquiry, we may collect:

  • Your name and contact details (email address, phone number if provided)
  • Your delivery address
  • Payment information (processed securely through Shopify Payments — we do not store card details)
  • Information you choose to share in consultation enquiry forms (such as your child's age and your situation)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Respond to consultation enquiries
  • Send order confirmations and delivery updates
  • Improve our website and services

We will never sell your personal information to third parties.

Confidentiality

All consultation enquiries and client communications are treated with complete confidentiality. We do not share any details of your family's situation, your child, or your consultation with any third party.

Cookies

Our website uses cookies to improve your browsing experience and to process orders securely. By continuing to use the site, you consent to the use of essential cookies. You can manage cookie preferences in your browser settings.

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, email us at montessoriplayhq@outlook.com.

Data Retention

We retain order information for up to 7 years for accounting and legal purposes. Consultation enquiry data is retained for as long as our working relationship continues and deleted upon request.

Changes to This Policy

We may update this policy from time to time. The current version is always available at themontessorinanny.co.uk/pages/privacy-policy.

Last updated: June 2026